Customer Care

"Our Experience Covers it all ...."

Customer Service

We believe in going the extra mile in everything we do. We're not afraid of hard work and will work hard for your company. We're in business to develop long-term relationships and will strive to exceed your expectations. Always !

Our Goal

To help your business grow profitably through effective use of your advertising dollars

Our Services Include

	Marketing Research
	Identifying and prioritizing marketing objectives
	Defining your target audience and markets
	Developing media plans
	Negotiations with the media
	Recommendations to clients prior to placement of buys
	Placement of media buys
	Communicating traffic instructions to stations
	On-going maintenance of media schedules
	Invoice Reconciliation
	Negotiations with stations and vendors when billing problems are identified
	Processing and approving billing for payment including co-op forms
	The evaluating of sales and the determination of budget allocation
	Maintaining Budget to Actual spending reports
	Developing and producing specialized reports for clients
	Being fully engaged in required meetings & conference calls
	Pursuing potential advertising opportunities across all markets in the United States and Canada to further enhance client's reach in the marketplace
	Other media related services as they arise


	Our Coverage We cover all markets in the United States and Canada. Our Promise We make a promise to you that we will improve the cost efficiency of your media buys, save you time and money in the process and exceed your expectations. Our Tools We have the tools and data to meet your needs including Arbitron Radio Ratings Data and Nielsen Television Ratings Data. We utilize the most sophisticated broadcast buying software on the market which enables us to customize each media buy based on the client's needs. Additional research is available for every medium we place. Our Credentials Over 50 years of combined media planning and buying experience with full service agencies as well as in-house agencies.

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7127 Hopeton Road - Charlotte NC 28210

704.552.8131